We meet many clients for the first time only when there has been an incident. We are on a mission to change this!

While we have built a ready-made solution designed to assist organisations quickly during a crisis, we prefer to meet crisis management team members prior to an incident. We know the time spent investing at this early stage makes a big difference to the overall outcome, and helps clients uplift their immediate incident response capabilities.

If you would like to organise a free onboarding session with our dedicated team, please contact us.

Many clients use cyber insurance as a 'retainer service’ solution. Additionally, some prefer to enter into a retainer with their IR teams for contractual certainty, to streamline engagement processes in advance, and obtain additional features to increase resiliency. 

For those without cyber insurance, our retainer service provides incident response certainty.

Please contact our team for more details if you are interested.

Our First Response Team can help you respond quickly to all types of cyber, privacy and digital risk incidents. Leveraging our insights, you can have peace of mind that you are taking all appropriate steps.

Depending on what you need, we can help you mobilise your team, establish workstreams and deliverables for your crisis management team to follow, and ensure you comply with regulatory timeframes to ensure that you meet all of your requirements. We can also engage our Atmos First Response Panel where you require additional capabilities and capacity in addition to your pre-engaged service providers and in-house teams.

Please call our incident response hotline for a free triage call to determine how we can assist. If you have cyber insurance, we recommend that you also call the hotline number in your policy as a first step to ensure that your incident response is fully supported by your insurer, and you have the confidence to take action.

Access our full range of Atmos solutions that fix the most common pressure points for organisations in First Response:

• Atmos Resolve – solution for SME and mid-market
• Atmos Atlas – global data breach risk radar
• Alert Now – media and dark web monitoring
• Review Now – rapid review of compromised data sets
• Notify Now – data breach notification
• Protect Now – identity protection toolkit
• Trace Now – crypto and funds tracing

Depending on what’s required, together with our Atmos First Response Panel, we can assist you to navigate:

• System containment and restoration
• Forensic investigation
• Crisis communications
• Threat intelligence
• Threat actor engagement
• Ransom payment consideration and sanctions compliance
• Law enforcement engagement
• Legal and regulatory engagement
• Government response and co-ordination
• Data risk assessment
• Notification support
• Loss assessment
• Post-breach remediation

Continuously improve your organisation’s response posture and better prepare for future cybersecurity incidents:

• Review the effectiveness of your organisation’s response following an incident
• Identify areas of strength and uncover weaknesses or gaps in your response strategy
• Enhance team coordination
• Streamline your incident response processes
• Boost your ongoing resilience

Our Disputes + Investigations team can guide you through disputes, regulatory investigations and professional and disciplinary processes linked to cyber and technology governance and risk.

Our Disputes + Investigations team routinely defends claims brought against technology and cyber professionals and businesses, linked to allegations of privacy, confidentially, and cyber security failings.

Our Disputes + Investigations team routinely defends claims brought against technology and cyber professionals and businesses, linked to allegations of privacy, confidentially, and cyber security failings.

Our Disputes + Investigations team routinely deals with customer and business compensation claims for privacy and confidentiality breaches.

Our Disputes + Investigations team has deep experience in defending companies against group/class action compensation claims by affected individuals and shareholders linked to cyber breaches.

Our specialist Loss Recovery team will help you assess whether a third party has caused or contributed to the losses arising from your incident.

When an incident strikes, steps can be taken to protect your data and at-risk individuals through the Courts. Our team has significant experience within obtaining these injunctions in Australia and New Zealand.

Our broader team members routinely provide virtual services to organisations struggling to resource their function for short periods or specific projects.

Services available:

• Virtual ISM, CISO, Privacy Officer, Operational Resilience Manager
• Incident response / privacy complaint triage secondment
• Cyber claims secondment
  

Uplift your privacy readiness to comply with privacy and data protection regulation and prepare you for potential data breaches:

• Privacy Review Health Check
• Privacy Impact Assessment
• Privacy Policy Development
• Multi-Jurisdictional Privacy Uplift
• Privacy Management System Review and Preparedness (ISO 27701)
• Development and Implementation of AI Governance Frameworks

Move risk and resiliency into focus with a clear picture of your data:

• Data Retention & Deletion Policy (DRDP) and Data Retention Schedule (DRS)
• Data Mapping
• Data Management & Governance

Better understanding your risk exposure in relation to third party supply chains including remediation of contracts to better protect your interests post breach:

• Third Party Contract Risk Review and Negotiations
• Third Party Contract Privacy & Security Liability Clauses
• Third Party Investigation and Data Breach Co-operation Protocol

Boost your cyber operational resilience:

• Develop cyber incident, data breach, and crisis response plans and playbooks
• Conduct business impact analysis and develop business continuity plans for managing disruptions and recovery to business-as-usual operations (ISO 22301)
• Understand how to navigate legal professional privilege in a cyber incident response context
• Build a framework that addresses the value of threat intelligence, sanctions risk, legality considerations, and commercial factors unique to your organisation

Enhance your organisation’s communications processes in preparedness for a cyber incident:

• Develop cyber communications plans, playbooks, and templates that align incident milestones with key messages.
• Create core messaging, response strategies, and tactics that provide effective direction and reassurance to affected parties while minimising reputational impact.
• Identify key stakeholder groups and build roles, responsibilities, and internal ownership for communications through available channels.
• Prepare senior executives for direct communications with external parties, including regulators – empowering them to deliver town hall events, enquiries, and media interviews.
• Design sessions for key executives, focused on reputation and stakeholder management.

• Harness our First Response team’s deep insight into incident trends to unlock value for your cyber security investment
• Alert Now - media and dark web monitoring – an Atmos solution to provide you with real-time intelligence on adverse threat actor activity, media mentions and whether your brand or data has been exposed
• Brief your executive and Board teams on the latest attack and legal landscape considerations

Plan ahead on how to deal with the sanctions risk, the question of legality of paying a ransom and the mandatory reporting regime – we have tailored products to do all three. This includes navigating the Limited Use Disclosure regime.

Helping crisis management teams and boards prepare for crisis events through:

• Tabletop Exercises
• Simulations
• Fire Drills
• First Responder Training
  

Whether it’s a cyber incident or a corporate crisis, our maturity testing and training exercises help you build a foundation for strong response. We bring you on a programme of development.

Access on-demand cyber security expertise to help develop cyber security strategy, implement improvement programs and achieve cyber security objectives.

• Benchmark your organisation’s cyber security maturity with similar businesses
• Identify your most critical assets, threats, and vulnerabilities to determine the most likely risk scenarios
• Provide the latest cyber incident threat and impact intelligence to help quantify and prioritise your cyber risks
• Align cyber security improvement strategies with your organisation’s goals
• Develop cyber security governance documentation and processes
• Train cyber security committees and provide cyber security reporting and awareness to boards
• Establish, implement, maintain, and continually improve your Information Security Management Systems aligned to ISO 27001

We can assist you with applicability assessments, obligations mapping and meeting your reporting obligations. This includes enhancing your pass-through requirements, and developing co-operation frameworks with third parties in your supply chain should an incident arise.

We provide a range of services to boards including:

• Board exercises – tabletops and simulations
• Training, education, and awareness – from security and technology 101 to emerging issues and trends
• Building ransomware decision-making frameworks
• Developing delegated decision-making processes for boards and sub-committees of boards

Our end to end experience provides you with a unique perspective on cyber, privacy and digital risk of a target acquisition, as well as clear advice on uplift and remediation pre-or post-completion. We work with you or your corporate advisors to provide:

• Cyber Security Review
• Privacy Review
• Pre or Post Completion Privacy and Security Review
• Access to Atmos Remediation Panel

• Address and rectify identified security vulnerabilities
• Align cyber security efforts with your organisation’s goals
• Tackle current and emerging threats to protect critical assets and information
• Strengthen your defences, correct weaknesses, and maintain data integrity
• Access to Atmos Remediation Panel